http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspxWe as an industry have a lot to answer for. One thing is the level of support provided for users. Here's the conversation I'm having with Skype right now. It feels like being in a Monty Python skit . I was really hoping that when Microsoft purchased SkypeenCommunityServer 2.1 SP2 (Build: 61129.1)http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspx#46335Wed, 21 Nov 2012 11:03:20 GMT21093a07-8b3d-42db-8cbf-3350fcbf5496:46335RockyH<p>I feel for you Greg. I have had similar conversations with Telstra. </p>http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspx#46336Wed, 21 Nov 2012 12:28:35 GMT21093a07-8b3d-42db-8cbf-3350fcbf5496:46336Gary<p>Anybody remember Liza? 8)</p>http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspx#46337Wed, 21 Nov 2012 12:29:01 GMT21093a07-8b3d-42db-8cbf-3350fcbf5496:46337Tony<p>Reminds me of talking to Dell support</p>http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspx#46338Wed, 21 Nov 2012 13:42:58 GMT21093a07-8b3d-42db-8cbf-3350fcbf5496:46338Rob<p>OMG. &nbsp;I suppose there's no way to get a 'supervisor'? &nbsp;It sounds like you were chatting with a bot. &nbsp;</p>http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspx#46353Wed, 21 Nov 2012 22:13:22 GMT21093a07-8b3d-42db-8cbf-3350fcbf5496:46353SSIS Junkie<p>A few idle thoughts… Three months ago I had an issue regarding Windows Azure where I was unable to login</p> http://www2.sqlblog.com/blogs/greg_low/archive/2012/11/21/skype-support-and-dead-parrot-sketches.aspx#46356Thu, 22 Nov 2012 05:22:10 GMT21093a07-8b3d-42db-8cbf-3350fcbf5496:46356Steve<p>Maybe you should have used Rosetta Stone ;)</p>